Representatives of six vendors of online library systems address key issues related to system performance: designing, configuring and sizing systems; establishing performance criteria; using benchmark and acceptance tests; the risks of miscalculations; vendor, consultant, and library roles; and related topics. (Author/EM)

Five library consultants address issues that affect online system performance: options in system design that relate to diverse library requirements; criteria that most affect performance; benchmark tests and sizing criteria; minimalizing the risks of miscalculation; and the roles and responsibilities of vendors, libraries, and consultants.…