Representatives of six vendors of online library systems address key issues related to system performance: designing, configuring and sizing systems; establishing performance criteria; using benchmark and acceptance tests; the risks of miscalculations; vendor, consultant, and library roles; and related topics. (Author/EM)

Five library consultants address issues that affect online system performance: options in system design that relate to diverse library requirements; criteria that most affect performance; benchmark tests and sizing criteria; minimalizing the risks of miscalculation; and the roles and responsibilities of vendors, libraries, and consultants.…

Describes the development of a Web site at Union College's (NY) Schaffer Library that was designed to provide access to library and Internet resources. Home page design as well as site design is discussed, features of the site are explained, and future expectations are considered, including the role of the library. (LRW)