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Drabenstott, Karen M. – Library Hi Tech, 1996
A study was conducted that used transaction logs to identify the characteristics of the most complex or problematic user queries. Enhancements are recommended in the design of online catalogs that use search trees to control system responses and to determine appropriate subject-searching terminology and technique. Contains 21 references and 12…
Descriptors: Access to Information, Computer System Design, Library Catalogs, Online Catalogs

Berg, Donna Lee – Library Hi Tech, 1991
Discusses the history and structure of the online database of the second edition of the Oxford English Dictionary (OED) and the software tools developed at the University of Waterloo to manipulate the unusually complex database. Four sample searches that indicate some types of problems that might be encountered are appended. (DB)
Descriptors: College Libraries, Computer System Design, Databases, Dictionaries

Gunning, Kathleen; And Others – Library Hi Tech, 1993
Provides an overview of the IRIS (Intelligent Reference Information System) project at the University of Houston (Texas) libraries; describes CD-ROM database performance tests, user reactions to the CD-ROM network, and a survey of users of an expert system to recommend reference sources; and reports on current activities and future plans.…
Descriptors: Access to Information, College Libraries, Computer Networks, Computer System Design