Outlines steps in establishment of ALANET (electronic mail and information service of American Library Association): setting program goals; analyzing internal and external environments; choosing vendor; covering operational and service aspects; keeping up, keeping ahead. Support features (bulletin boards, electronic newsletters) and flexibility in…

Looks back at the innovations/tribulations that went into the making of Merit Network, Inc., Michigan's pioneering Internet provider. Today, Merit is serving as the GigaPoP organization for its two current Internet2 members, Michigan State University and University of Michigan, and will provision a vBNS connection for Wayne State University.…

Reports on an initiative by the Toronto Public Library to create the "Virtual Reference Library" (VRL). Describes the first service to be offered, a Dewey application called "Science Net." Discusses the VRL and its precursor, objectives, basis for its funding, technical aspects, progress to date and future direction. (AEF)

Describes the creation of the Knowledge Navigation Center (KNC) in the Graduate Library at University of Michigan. The planning group identified five main specialty areas: GIS; imaging and multimedia; text; distance learning/interactive technologies; and Internet tools. (Author/AEF)