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Peer reviewedSullivan, Patricia; Seiden, Peggy – Library Hi Tech, 1985
Traditional methods of studying and evaluating use of online public access catalogs (OPACs) are discussed and compared to verbal protocol method (spoken records of people describing their work that uncover detailed data about thinking during problem solving). Results of Carnegie-Mellon University protocol study of OPAC users are discussed. (22…
Descriptors: College Libraries, Databases, Higher Education, Information Retrieval
