Raison d'Etre, a hypermedia design history application, provides access to a database of video clips containing perspectives of design team members during the course of a project. Describes the user needs analysis; methods of collecting information and organizing the database; and the implications for design education, research, and practice. (AEF)

Eight authors discuss five questions related to user searching of online catalogs: What user needs can be met by online assistance? Should assistance be tailored to particular groups? Should there be more than one level of assistance? Do users learn through computer-assisted instruction? and Will increased system friendliness eliminate the need…