Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…

Bill Schickling has spent a good chunk of his professional life at what is now Polaris Library Systems, shaping both the older Galaxy system and the newer Polaris integrated library system (ILS). When he joined the company as a programmer in 1987, it was still part of Gaylord, known mostly for its furniture and supplies division. Schickling was…

All those who dream of working for themselves and being their own boss, whether they are fresh college graduates, recently unemployed, or newly retired from one career, have a thousand questions about where and how to begin. New entrepreneurs especially will need professional, expert help to start and run a small business effectively and…

The current recession has hit American workers hard. According to the Bureau of Labor Statistics, ten percent of the U.S. workforce is unemployed (as of November 2009), the highest rate since April 1983. In addition, the labor market is experiencing record rates in the length of time job hunters remain unemployed, while companies receive hundreds…

It's called GoLibrary in the United States and Bokomaten in its native Sweden. Patrons know it as Library-a-Go-Go in Contra Costa County, California, but whatever its name, the automated lending service this materials handling machine provides has proved a tremendous aid in addressing underserved segments of this sprawling community. It's not hard…

According to the 2003 National Assessment of Adult Literacy, it is estimated that 93 million adults in the United States have basic or below basic literacy skills. Those individuals found most lacking in literacy skills were adults living in poverty, adults lacking a high school diploma, seniors and the elderly aged 65 and older, the more than one…

The year 2010 is historic because it marks the passage of a U.S. health-care reform bill as well as midterm elections that sent to Congress people looking to repeal it. Meanwhile, the public is waiting to see what it all means. It also saw the rise of personalized medicine, with genetics and electronic health records promising a more…

Roughly 3.8 million people in the United States between the ages of 18 and 24 are neither in school nor employed, according to the National League of Cities. That translates to one in six adults in this age group. Many organizations, forums, national advocacy groups, and the like use the term disconnected youth when approaching this subject. Some…

As waves of grim economic news wash over state and federal governments here and abroad, libraries of all types and sizes are bracing for budget cuts the likes of which have not been seen in three generations. Unlike most financial crises, this one is ubiquitous, with all but a handful of states in the red and getting redder. Globally, the meltdown…

States rationale for provision of library service to jail residents and discusses services in United States institutions noting administration, staffing, funding, delivery of service, materials, programs and services, security barrier, professionalism and standards, and contracts for service. Twenty-two references and a 24-item bibliography are…

This essay addresses the ambiguity and confusion arising out of two values that have been embodied in American public library ideology since at least the last quarter of the nineteenth century: concept of the public library as community institution; the public library's emphasis on service to the individual. (27 references) (EJS)

This article presents results of a survey of 100 U.S. libraries focusing on their audio and video collections. Discussion covers genre or type of video collected, popular feature video titles, nonfeature films, nationwide jobbers and wholesalers and local distributors of audios and videos, and popular audiocassettes (how-to, motivational tapes).…

Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…

Presents results of survey conducted in April 1982 of 100 U.S. public libraries and library systems to gather information on microcomputers for public use. Types of microcomputers, purchase of equipment, level of use and restrictions, training, and problems and benefits are discussed. Nine references are listed. (EJS)

Despite obvious and fundamental differences, contemporary library issues strikingly familiar to those of the west also beset the Soviet library world--issues that so far have been bridged in only technical apolitical areas. Governmental insistence on the centrality of ideology to library service remains an international stumbling block.…