The web site is a library's most important feature. Patrons use the web site for numerous functions, such as renewing materials, placing holds, requesting information, and accessing databases. The homepage is the place they turn to look up the hours, branch locations, policies, and events. Whether users are at work, at home, in a building, or on…

In the face of seismic shifts in technology and social organization, librarians and library staff face changing roles. A focus on competencies--the skills, knowledge, behaviors, and attitudes that are involved in a job--can help the library profession keep its footing as well as help librarians stick to values. When well done, they can define a…

Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…

America's subprime mortgage crisis of 2007 spiraled into a global financial crisis in 2008. For much of the year, attention was riveted on the presidential primaries. A worsening economy made the election somewhat anticlimactic, but everybody rejoiced with the choice of the first "international" President. With stocks tumbling and major firms…

Librarians face a dilemma when it comes to copyright. On the one hand, if content providers disappeared, libraries and their patrons would suffer. By doing their part to eliminate copyright violations, they help keep publishers in business. On the other hand, they understand that "information wants to be free." They resent license agreements that…

Some people learn better through viewing and listening, and some people simply do not like to read. In this society, there seems to be a move away from text, or, at least text as people have defined in the past. Moreover, mobile devices such as laptops, PDAs, and cell phones make video and audio incredibly easy to imbibe. So how do libraries…

The standalone PDA seems to be dying, but the prominence of smart phones and similar devices are opening new doors for ebooks. The digital music and ipod phenomena bode well for what could happen with e-text publishing, with content and hardware easier to use just as new open standards are beginning to emerge. Mobile, portable, wireless, handheld,…

In recent years, the Internet has become a digital commons of commerce and education. However, accessibility standards have often been overlooked online, and the digital equivalents to curb-cuts and other physical accommodations have only rarely been implemented to serve those with print disabilities. (A print disability can be a learning…

This article observes that it's not hard to understand why Google creates such unease among librarians. The profession, however, can't afford to be myopic when it comes to Google. As inescapable as it is, Google is not the Internet. And as the web evolves, new opportunities and challenges loom larger for libraries than who's capturing the bulk of…

Summarizes events at the 1988 Medical Library Association (MLA) annual meeting, which addressed such issues as the growing complexities of the health care field, credentialing, and technological change. A list of MLA officers and awards is included. (MES)

Considering Kirsten Thompson's career in the Milwaukee Public Library (MPL), it is no surprise that as an undergraduate she studied both computer programming and psychology. The combination is the driving force behind her multiple projects at MPL, which have all focused on bringing technology to users. "Having the computers is great, but you…

For years, patrons have been able to access library services from home and in the library building, but in the world of Google, Yahoo, YouTube, MySpace, and Facebook, library web sites and catalogs are too often not the first place people go to look for information. The innovative use of toolbars could change this. Toolbars have been popular for…

With all the new advances in library technology--including metadata, social networking, and Web 2.0, along with the advent of nonlibrary and for-profit digital information companies like Wikisource and Google Print--librarians have barely had time to reflect on the nontechnical implications of these innovations. They need to take a step back and…

There are many chasms in the library profession: among different libraries and between public services and technology staff, users and librarians, and research and practice. Susan Gibbons bridges all of them. As director of digital library initiatives at the University of Rochester River Campus Libraries, Gibbons was an early adopter of MIT's…

Describes the activities at the annual meeting of the Medical Library Association, including adoption of a strategic plan for the association and discussions of access to health care information, the impact of information technologies, and medical ethics. (CLB)