This article is about Jeff Trzeciak, the tech hotshot at the Wayne State libraries. He oversees instructional technology for the entire campus community, library technology services (with over 1000 workstations and 30 servers), digital library services, and the help desk. It is clear he loves his work. His passion, though, is creating online…

Assesses the changes in interlibrary loan (ILL) practices, and points the way to an ideal future. Discusses patron-initiated document request systems; library-mediated ordering systems; document delivery suppliers; accessing electronic resources; ILL management software; paying ILL invoices; new electronic delivery options; and results of a…

Social and economic issues affecting the vitality of public libraries in California are discussed. A 1993 study by the California State Library identified diminishing reference skills and reference collections, reduced funding which impacted staffing, increased demand, technology change, and language/culture issues as contributing factors to…