Explains the history of the staffing pressures felt by the Metropolitan Library System in Oklahoma City, and describes steps taken to reallocate personnel, the method of data-gathering and analysis, and the effects of the changes on the system. (JVP)

This essay offers a step-by-step tool which librarians can use with appropriate data to determine the success of a branch library in reaching the potential user, or for indicating population needs not being satisfied. (Author/KP)

Indiana's Michigan City Public Library was the first in the nation to serve all regardless of residence and the first to establish a branch library in a large, enclosed, heated shopping mall. The results of these new services are discussed. (Author/NH)

Describes the role and activities of Susan Kent, City Librarian of Los Angeles, who was named librarian of the year by Library Journal. Discusses political aspects; improving and expanding Los Angeles Public Library branches; public and private funding; the staff and union issues; national and international organizations; and career influences.…

Describes the collection development plan implemented by the Tulsa City-County Library system to support their perception of the role of the library as providing more than recreational reading. Topics discussed include raising staff consciousness, rejecting demand buying, evaluating the collection, streamlining acquisitions, and procedures for…

Describes how the New Main San Francisco Public Library was created in spite of budget cuts and threats of shutting down library branches. Discusses community support, the political approach to fund raising, collection development and increased patronage, and linking branch libraries to the New Main's system. (AEF)

Describes the mobile library service in Memphis/ Shelby County (Tennessee) that was designed to meet the needs of non-English speaking residents. Discusses identifying target populations; funding; technology to provide access to the Internet; English as Second Language and multicultural Web sites; and cellular digital packet data (CDPD) and…

Discusses chief factors that contributed to the rebirth of Chicago's central public library and its branch libraries: (1) a politically connected commissioner, (2) better funding, and (3) a central library. Highlights include a review of the library's administrative management styles, staff training techniques, past and current facilities,…

Examines the impact of Hurricane Andrew on the Miami-Dade Public Library System (MDPLS). Topics discussed include the community's response to the sudden lack of library services; the use of library branches as emergency relief centers and communications centers; library disaster policies; and visions for MDPLS under a new director. (LRW)

Re-examines seven major public library central facilities that were built or renovated in the past six years, including Chicago (Illinois), Los Angeles (California), Denver (Colorado), Phoenix (Arizona), San Antonio (Texas) and Vancouver (British Columbia). Topics include coping with crowds; new uses for the libraries; reorganization of space;…

Discusses Indiana-Marion County Public Library's decision to implement centralized collection selection and to hire a collection development librarian. Benefits of centralized selection include the decentralization of subject materials and the consequent broadening of subject materials at branch libraries. Selection depends upon a knowledge of the…

Describes the design plans for San Francisco Public Library's new Main Library. Highlights include administrative issues, including the role of branch libraries; funding; technology, both for the building itself and for the collections; accessibility for the physically impaired; special collections; and future plans, including an integrated…

Describes how the Linda Vista branch of the San Diego Public Library (California) developed services for three Asian American constituencies--Vietnamese, Lao, and Hmong. Topics addressed include bilingual library assistants; getting to know the community; coalitions with business and religious leaders; special programming; and collection…