Beyond the sprawling Denver International Airport, there's little to put Adams County, Colorado, on the map. The region's light rail only stretches south, so Adams County, a mostly working-class zone to the northeast, has come late to growth. There's no central city; the community is dominated by strip malls, big-box stores, and new developments.…

As higher education confronts shortages in hungry times, will officials who previously viewed the library as a sacred cow think it's time for a barbecue? Don't light the charcoal yet. Interviews with chief academic officers and an online survey taken by over 130 leaders in academic affairs yield surprising results. It's no secret that academic…

This article identifies 13 cultural trends that libraries can turn into opportunites to reach patrons. These trends include: Twitter, online reputation management, value added content, mobile marketing, and emotional connection.

Over the years, the Columbus Metropolitan Library (CML) has experimented with various continuous improvement initiatives. Some projects fizzled owing to the universal killers of grand ideas such as inertia, inconsistent implementation, lack of buy-in, "flavor of the month" attitude, and the all-time favorite: if they ignore this idea it…

Discusses the impact of home use of electronic information sources, such as the Internet, on traditional library services. Suggests that librarians should devote themselves to how people seek, organize, and consume information. Describes 21st century strategies to help libraries use traditional information services combined with computer…

Discussion of the information crisis focuses on possible new forms of library collections. Topics discussed include the rising quantity and costs of publications; improvements in access through new technologies; vendors' plans using electronic text; information flow; economics factors, including user fees; and the role of the commercial sector.…