No one other than Nancy Pearl has so convinced Americans that libraries, books, and reading are critical to our communities. Her passionate advocacy has done that nationwide for thousands of individual readers and library workers in the trenches at the local level. She has spread book lust via broadcasts to the nation on National Public Radio's…

Beyond the sprawling Denver International Airport, there's little to put Adams County, Colorado, on the map. The region's light rail only stretches south, so Adams County, a mostly working-class zone to the northeast, has come late to growth. There's no central city; the community is dominated by strip malls, big-box stores, and new developments.…

As higher education confronts shortages in hungry times, will officials who previously viewed the library as a sacred cow think it's time for a barbecue? Don't light the charcoal yet. Interviews with chief academic officers and an online survey taken by over 130 leaders in academic affairs yield surprising results. It's no secret that academic…

The year 2009 will be remembered as one of angst, with the economy dominating news around the world. Few libraries were immune to the extraordinary financial pressures. The library marketplace by year's end was in a weakened position, with prospects of a long recovery at best. Concern persists that even deeper budget cuts will come when federal…

This article identifies 13 cultural trends that libraries can turn into opportunites to reach patrons. These trends include: Twitter, online reputation management, value added content, mobile marketing, and emotional connection.

The heart of the public library mission is to provide service to the entire community and serve the underserved. But how does a library identify the people it is not reaching, where they live, and what they need? And what does it mean for a library's services if in its community the underserved are not also underprivileged? Contrary to popular…

Over the years, the Columbus Metropolitan Library (CML) has experimented with various continuous improvement initiatives. Some projects fizzled owing to the universal killers of grand ideas such as inertia, inconsistent implementation, lack of buy-in, "flavor of the month" attitude, and the all-time favorite: if they ignore this idea it…

With a mission in mind to change the world, one bibliographic corner at a time Christine Schultz, began with a dream of being in charge. In the Fall of 2004, she was promoted to the position of Library Director at a small, private liberal arts college. In this article, she shares how she overcame the challenges of a tight budget, and a building…

The library community will be faced with the challenge of redefining services to accommodate the growing population of older adults. These services should take into consideration factors such as level of education, ethnicity, stage in life and mobility while incorporating technology and lifelong learning into creative programs. (JKP)

Deals with the reasons why so many "services to the disadvantaged" and other innovative projects end up being disadvantaged services. (Author)

A survey of gay and lesbian library services of 250 public and college libraries revealed small and insufficient collections, a lack of book lists and other guides, frequent challenges, and limited community outreach programs. Interviews with proactive responding librarians provide some strategies for change. (Author/AEF)

Describes one library's use of technological innovation to provide Associated Press updates over the library's 24-hour dial-up service during the Persian Gulf War. Suggests five rules for innovation: (1) develop a shared vision; (2) foster frequent, formal, and informal communication; (3) empower employees; (4) take limited risks; and (5) use, but…

Discussion of the information crisis focuses on possible new forms of library collections. Topics discussed include the rising quantity and costs of publications; improvements in access through new technologies; vendors' plans using electronic text; information flow; economics factors, including user fees; and the role of the commercial sector.…