Discussion of college students' dependency on the library card catalog as a problem in bibliographic instruction covers student attitudes toward card catalog; catalog shortcomings (portions of books are not indicated, subject headings don't always match user's terms, availability not indicated); a positive teaching approach; and online…

Jennifer Duvernay, a science reference librarian at Arizona State University (ASU), feels it is very important to make sure that the information shopping experience is completely satisfying. "I'd like our students to choose to come to us because they have good experiences with us, trust us, and like us, despite [the availability of] plenty of…