This comparison of online searching cost figures from several of North Suburban Library System's public libraries notes search costs for 1984, average costs for public library computer searches, cost discrepancies, barriers to integration of online searching as a reference tool, searching data, and philosophical decisions. (EJS)

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…

Profiles 25 database distribution and production companies, all of which responded to a 1997 survey with information on 54 separate online, Web-based, or CD-ROM systems. Highlights increased competition, distribution formats, Web versions versus local area networks, full-text delivery, and pricing policies. Tables present a sampling of customers…