In a year when a difficult economy presented fewer opportunities for immediate gains, the major industry players have defined their business strategies with fundamentally different concepts of library automation. This is no longer an industry where companies compete on the basis of the best or the most features in similar products but one where…

Discussion of human/system interactions that are fundamental to online searching focuses on studies that examined online searchers' performance on DIALOG when they searched specific users' questions. Cognitive tests that were given to searchers are described; and calculating the odds for relevance, precision, and recall is explained. (four…