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Jackson, Mary E. – Library Journal, 1998
Assesses the changes in interlibrary loan (ILL) practices, and points the way to an ideal future. Discusses patron-initiated document request systems; library-mediated ordering systems; document delivery suppliers; accessing electronic resources; ILL management software; paying ILL invoices; new electronic delivery options; and results of a…
Descriptors: Computer Software, Document Delivery, Information Services, Information Systems