Discussion of the need for information literacy skills in higher education focuses on the development of a Web-based tutorial by the University of Texas at Austin library that can be integrated into first-year courses. Describes TILT (Texas Information Literacy Tutorial) and explains how other libraries can adapt it for their own use. (LRW)

Describes chat reference service to elementary and secondary school students at Baltimore County Public Library and Harford County Public Library (Maryland). Discusses funding; developing an audience and promoting the service; appropriate software; hours of service; technical issues; meeting student needs; relationships to curriculum; and teaching…

Discusses teaching information literacy in academic libraries and describes programs developed at California State University that considered new technologies; changing student characteristics, enrollment patterns, and skills; determining authenticity and quality of information sources, particularly on the Internet; curriculum development;…