Describes a contract between the reference service of a library system in Illinois and a commercial supplier of information in Berkeley, California, to provide the answers to 200 reference questions for a flat rate of $6000. The contract, considered the first of its kind, successfully relieved a current reference overload. (RAA)

Cites major U.S. encyclopedia publishers interested in developing machine-readable versions and suggests design possibilities for accessing encyclopedia databases. Full text searching, searching by fields, and sorting on fields are presented as techniques that provide online systems with significant advantages over print. There are five…