Deciding whether to go with a particular open source product is an exercise in risk management: understanding the risks of one's possible actions and choices, calculating when a certain level of risk is appropriate to reach a desired outcome, and planning for how to handle negative outcomes. To be sure, opting to go with a particular proprietary…

This essay on the management of microcomputer use in organizations highlights problem areas associated with the central issue of control: acquisition of hardware and software, compatibility, security, data integrity, training, documentation, and the isolation factor. Establishment of a microcomputer information center for education, promotion,…

Economic pressures on the information industry and on libraries are significantly affecting the nature of services and the organization of work within libraries. These effects are illustrated by three phenomena: emphasis on productivity in libraries, marketing of online database searches through libraries, and the repackaging of library services…

Provides an overview of the 1995 automated system marketplace, compiled by analysis of data gathered from 27 vendors. Topics include sales data; dominant vendors in different library sectors; company restructuring and consolidation; plans for technological upgrades, especially Internet connectivity, and improved customer support, service, and…

Some corporate executives regard their libraries as black holes that just consume company resources, but thanks to Laura Gordon-Murnane, executives at the Bureau of National Affairs (BNA) know their library actively adds value to the company. As web master for BNA's intranet, Gordon-Murnane creates information tools, databases, and products for…