First offered to public libraries in 2004, downloadable audiobooks have grown by leaps and bounds. According to the Audio Publishers Association, their sales today account for 21% of the spoken-word audio market. It hasn't been easy, however. WMA. DRM. MP3. AAC. File extensions small on letters but very big on consequences for librarians,…

Freedom from the necessity for technical understanding of online technology allows librarians to focus on the human factors in online interaction. This article discusses estimates of Web use, need for user assistance, alternative sources of information, information overload and relevance, Internet identities, pornography and library policy, and…

Discusses online searching and the characteristics that make librarians good searchers. Topics include curiosity; creativity; enjoying the research process; research methodology to help in decision making; information sources other than the Web, including print sources and commercial databases; Boolean logic; and job opportunities for searchers.…