Librarians, like patrons and researchers, are caught between traditional library service models and the promise of evolving information technologies. In recent years, professional conferences have strategically featured programs and presentations geared toward building a mobile agenda and adapting or adopting services to meet new demands of mobile…

Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…

In the face of seismic shifts in technology and social organization, librarians and library staff face changing roles. A focus on competencies--the skills, knowledge, behaviors, and attitudes that are involved in a job--can help the library profession keep its footing as well as help librarians stick to values. When well done, they can define a…

In a time when information self-service and enhanced competition have sent libraries of all types into an oftentimes desperate search for a renewed sense of purpose, a fundamentally important question takes center stage: How can libraries connect with the deepest aspirations of their service communities? This article describes a new library…

Some people learn better through viewing and listening, and some people simply do not like to read. In this society, there seems to be a move away from text, or, at least text as people have defined in the past. Moreover, mobile devices such as laptops, PDAs, and cell phones make video and audio incredibly easy to imbibe. So how do libraries…

The web site is a library's most important feature. Patrons use the web site for numerous functions, such as renewing materials, placing holds, requesting information, and accessing databases. The homepage is the place they turn to look up the hours, branch locations, policies, and events. Whether users are at work, at home, in a building, or on…

For years, patrons have been able to access library services from home and in the library building, but in the world of Google, Yahoo, YouTube, MySpace, and Facebook, library web sites and catalogs are too often not the first place people go to look for information. The innovative use of toolbars could change this. Toolbars have been popular for…

The baby boom generation--those born during the post-World War II years 1946 through 1964--has a track record of rebellion that has caused startling cultural and social transformations, including rock 'n' roll, the peace movement, civil rights, and agendas we can be less proud of. Reports indicate that this generation is again poised to create a…

Provides an annotated bibliography of 42 books that rank as the library profession's most outstanding literature published between January 1997 and March 1998. The list is organized by the following categories: academic libraries; archives/preservation; cataloging/technical services; children's services; collection development; general library…

With all the new advances in library technology--including metadata, social networking, and Web 2.0, along with the advent of nonlibrary and for-profit digital information companies like Wikisource and Google Print--librarians have barely had time to reflect on the nontechnical implications of these innovations. They need to take a step back and…

Discusses developments under three relatively new directors in the New York, Brooklyn, and Queens Borough Public Libraries. Highlights include budgets and fundraising, technology, mission statements, personnel, ethnicity, services, and renovations. (AEF)

This article is about Jeff Trzeciak, the tech hotshot at the Wayne State libraries. He oversees instructional technology for the entire campus community, library technology services (with over 1000 workstations and 30 servers), digital library services, and the help desk. It is clear he loves his work. His passion, though, is creating online…

Examines how librarians are customizing their services and collections for handheld computing. Discusses the widest adoption of PDAs (personal digital assistants) in libraries that serve health and medical communities; PDA-friendly information pages; the reference focus; journals and databases; lending materials; publicity; use of PDAs by library…

This article discusses the possible answers to most librarians' questions and how advanced and hi-technology help them in the library world. Many of the answers to librarians' questions regarding digital media depend upon community/patron awareness and library resources. In this article, the author presents some quoted statements from electronic…

The Apple Library (the library at Apple Computer, Inc.) currently reports to the research and development arm of the company, a relationship that has been mutually advantageous. The library has been involved in research through a library users group, a grant program, and a laboratory within the library. (MES)