Librarians should think of Yelp (yelp.com) as a kind of giant suggestion box hanging on the wall of the Internet. This web-based review service describes itself as "an online urban city guide that helps people find cool places to eat, shop, drink, relax and play, based on the informed opinions of a vibrant and active community of locals in the…

The "LJ" Index of Public Library Service 2010, "Library Journal"'s national rating of public libraries, identifies 258 "star" libraries. Created by Ray Lyons and Keith Curry Lance, and based on 2008 data from the IMLS, it rates 7,407 public libraries. The top libraries in each group get five, four, or three stars. All included libraries, stars or…

People keep writing articles about how valuable libraries are, even with ebooks and the Internet. What people are overlooking is that the reason libraries are having such fits dealing with a changing environment is not that libraries are unrecognized as fountains of value, it's that libraries are so valuable that they attract voracious new…

In the library world, there seems to be a fundamental conflict between reference and readers' advisory (RA). But in fact, the two are similar in approach, an insight that goes back to James Wyer's 1930 "Reference Work: A Textbook for Students of Library Work and Librarians." It defined the reference librarian as a mediator of information,…

This article features Chelsea District Library (CDL), Michigan, which claims recognition as the 2008 Best Small Library in America, an award sponsored by "Library Journal" and the Bill & Melinda Gates Foundation. The aggressively responsive staff of CDL has created a model for small libraries all over America. There, careful…

Librarians use online mapping services such as Google Maps, MapQuest, Yahoo Maps, and others to check traffic conditions, find local businesses, and provide directions. However, few libraries are using one of Google Maps most outstanding applications, My Maps, for the creation of enhanced and interactive multimedia maps. My Maps is a simple and…

Many a bar fight has broken out over punk rock's birth. Fans tend to split into two camps: those who credit the Ramones' first appearance at CBGB in New York City circa 1974 and those who point to the early galvanizing Sex Pistols shows in London around 1975-76. It is probably more accurate to say the New York and London scenes are two sides of…

This article discusses blogging, which has become central to communication in libraries and traditional library media in the past few years. It presents a survey of the library blogosphere which shows the mainstreaming of the medium. The survey of 839 blogging librarians depicts a much more diverse and rapidly growing population. The largest…

Public libraries were indispensable resources for newcomers during the height of European immigration to the United States. They were havens for the poor and jobless during the Great Depression and bridges between rural and urban communities during times of major demographic change. An increase in the Spanish-speaking population has inspired…

Corporate librarians hold the key to determining new ways to work within their environments. They must drive the process to change the view of the company library as a liability--as overhead, as a cost center, as part of the problem--to the library as a solution center, a necessary investment. For the sixth consecutive year, corporate libraries…

In this article, the author presents an interview with Brewster Kahle, leader of the Open Content Alliance (OCA). OCA book scan program is an alternative to Google's library project that aims to make books accessible online. In this interview, Kahle discusses his views on the challenges of getting books on the Web, on Google's library…

The Web 2.0 "buzz" starts with new technologies such as virtual worlds, cell phones and handheld devices that offer 24/7 web access, tagging, social networks, and blogs and brings together various web capabilities in unique combinations. Web 2.0, however, is about much more than the technology--it is about a change in focus to participation, user…

This article reports that the Scopus Student Ambassador (SAm) program, funded by Elsevier, permitted the University of Connecticut (UConn) Libraries to hire graduate students to teach citation searching, using both Scopus and Web of Science, to other graduate students. The training does not cost the libraries anything, and it is free for graduate…

Exploring resources in order to determine their full potential in information-seeking is a necessary part of the ongoing education and training of information professionals. One should explore every resource available in order to make the best judgments when relevant queries are introduced. In this article, the author stresses that one key to…

Activities in 2006 pointed to strategic shifts in library automation. The dynamics of the business environment changed rapidly from a fragmented industry to a highly consolidated one. Though the integrated library system (ILS) continues to represent the largest portion of revenue, products that deal with electronic content and deliver better…