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Miller, Rebecca – Library Journal, 2010
U.S. libraries gave the world a top talent when Deborah Jacobs left her transformational role as City Librarian of Seattle in 2008 to head the Bill & Melinda Gates Foundation's Global Libraries program, the international sibling to the U.S. Libraries program. The initiative fosters national-scale projects with grantees in transitioning countries…
Descriptors: Access to Information, Public Libraries, Interviews, Librarians
Miller, Rebecca – Library Journal, 2010
When Louise Schaper opened the new Fayetteville Public Library (FPL) in Arkansas in 2004, she brought the state's second LEED Silver-certified building to completion. The green building fulfilled a community expectation for sustainable innovation established through complex public dialog, and the library went on to become the "2005 LJ/Gale Library…
Descriptors: Public Libraries, Sustainable Development, Energy Management, Interviews
Fialkoff, Francine; Hadro, Josh – Library Journal, 2010
Bill Schickling has spent a good chunk of his professional life at what is now Polaris Library Systems, shaping both the older Galaxy system and the newer Polaris integrated library system (ILS). When he joined the company as a programmer in 1987, it was still part of Gaylord, known mostly for its furniture and supplies division. Schickling was…
Descriptors: Information Systems, Public Libraries, Library Networks, User Satisfaction (Information)
Oder, Norman – Library Journal, 2009
While some professions maintain strong professional boundaries, public librarianship remains a field in which a significant number of those delivering service do not have library degrees. In this article, the author discusses the results of a new hiring practices survey from "Library Journal" ("LJ"). The survey, coupled with…
Descriptors: Public Libraries, Masters Degrees, Masters Programs, Library Science
Durrance, Joan C. – Library Journal, 1989
This study examined the influence of (1) the setting of the reference interview on the interaction and (2) accuracy and the librarian's behavior on the success of the reference interview. Tables display correlations between the interpersonal, interviewing and listening, and searching skills of the librarian with the patron's willingness to return…
Descriptors: Academic Libraries, Correlation, Interviews, Library Research
Razzano, Barbara Will – Library Journal, 1985
This 1982 survey of adult users in small public libraries provides statistical data on current and future user patterns in relation to youth services program. Details on method and library sample, reasons for public library use, children of library users, and the case for youth services are covered. (5 references) (EJS)
Descriptors: Adolescents, Adults, Children, Habit Formation
St. Lifer, Evan – Library Journal, 1998
Reports on Bill and Melinda Gates's tour of Alabama, the first state to be wired to the Internet by the nonprofit Gates Library Foundation, and the model for connecting 1000 more libraries this year. Mutual appreciation between Alabama librarians and the Gateses resulted. An interview with Bill Gates focuses on challenges libraries face in…
Descriptors: Information Networks, Internet, Interviews, Library Development
Isenstein, Laura J. – Library Journal, 1992
Describes use of the STAR (System Training for Accurate Reference) program at the Baltimore County Public Library to improve the interview skills of reference staff. The effectiveness of the program, staff training, performance evaluation, and effects of budget cuts are discussed. A sidebar summarizes STAR behaviors: open questions, verifying, and…
Descriptors: Interpersonal Communication, Interviews, Librarians, Library Services
Bryant, Eric – Library Journal, 1995
A survey of gay and lesbian library services of 250 public and college libraries revealed small and insufficient collections, a lack of book lists and other guides, frequent challenges, and limited community outreach programs. Interviews with proactive responding librarians provide some strategies for change. (Author/AEF)
Descriptors: Academic Libraries, Change Strategies, Homosexuality, Interviews
Gers, Ralph; Seward, Lillie J. – Library Journal, 1985
Examines correctness of answers received to reference questions in Maryland public libraries and investigates three categories of variables that might affect that correctness: resources (number of volumes, subscriptions, staff, setting); demand (contact, busyness); and behaviors (negotiation of inquiry, interest in question, comfort with question,…
Descriptors: Evaluation Criteria, Interviews, Library Services, Library Surveys
Pearl, Nancy – Library Journal, 1996
From 1963 to 1996, Director Charlie Robinson and Deputy Director Jean-Barry Molz led the Baltimore County Public Library, a system known for customer orientation, a philosophy of collection development heavily emphasizing best sellers, centralized materials selection, interchangeable adult and children's staff, and service fees. Upon retirement,…
Descriptors: Fees, Interviews, Librarians, Library Administrators