Suggests ways of improving productivity for public libraries faced with increased accountability, dwindling revenues, and continuing inflation. Techniques described include work simplification, work analysis, improved management, and employee motivation. (RAA)

Suggests that the main reason for the presumed surplus of librarians is that these professionals refuse to defend, let alone expand, their territorial boundaries from "experts" who decide results independently of library staffs and budgets. Argues that librarians should provide better service, rather than encouraging self-service and that certain…