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Direct linkHoffert, Barbara – Library Journal, 2008
According to "Library Journal's" latest annual book-buying survey of public libraries, e-service is at the heart of current efforts to maximize library use through more, and more direct communication with patrons. Nearly four out of five respondents report offering some sort of e-service to facilitate these conversations. This article presents…
Descriptors: Public Libraries, Library Services, Electronic Libraries, Library Automation
