Description of a mobile information center that provides public information on local events, municipal ordinances, employment, taxes, social security, planned parenthood, welfare, adoption laws, and other topics. The project has been deemed successful because it offers the public an opportunity to communicate face to face in a nonthreatening…

Contains reprints of three articles: (1) "Our Commission, Our Omissions" (Eric Moon), published in 1984, discusses the National Commission on Libraries and Information Science; (2) "Some Popular Objections to Public Libraries" (William Poole), published in 1876, addresses taxes and quality of books; and (3) "Readers and…

The needs of users and nonusers in the Piedmont area of North Carolina for nontraditional library services, e.g., nonprint materials and community information and referral, are investigated by a survey of 251 residents. (Author/KP)

Provides an overview of marketing efforts of the Public Library of Charlotte and Mecklenburg County. Examples of a marketing plan that stresses fostering relationships with the community are described, including staff training in customer service, a cultural festival, and services to the business community. A sidebar offers marketing tips for…