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Tenopir, Carol – Library Journal, 1998
Discusses reference-use statistics in academic libraries. Highlights include new functions and resources, limits of traditional counting methods, ranking the sources, the Internet's impact on instruction, computer-assisted versus one-on-one instruction, and creative solutions to reference services. (AEF)
Descriptors: Academic Libraries, Higher Education, Information Services, Internet
Tenopir, Carol – Library Journal, 1999
Describes the results of a study of academic libraries that was conducted to determine what influences users when choosing an online database to search. Highlights include quality content; intuitive interfaces; convenient access; recommendations from library instruction or instructors; and the availability of full text. (LRW)
Descriptors: Academic Libraries, Access to Information, Computer Interfaces, Content Analysis