Academic librarians need to learn how people learn, what they want to learn about, how the whole man is put together and how he functions. The most important thing about a library is not how it is organized but why it exists. (Author)

Argues that libraries have gone through a rising and falling pattern of influence, largely in response to changes in information technology. The library of the future is described as an information support center where librarians can fill two new roles: systems analysts and knowledge engineers. (EM)