The "LJ" Index of Public Library Service 2010, "Library Journal"'s national rating of public libraries, identifies 258 "star" libraries. Created by Ray Lyons and Keith Curry Lance, and based on 2008 data from the IMLS, it rates 7,407 public libraries. The top libraries in each group get five, four, or three stars. All included libraries, stars or…

The library profession must begin to develop some meaningful and usable measures or indicators of how well libraries serve the taxpayers. It is the thesis of this article, that we do not now have any parameters that will enable us to evaluate the effectiveness of library services. (7 references) (Author/NH)

Reports on comparison of costs of manual versus computer reference service at Deerfield Public Library (Illinois) and Houston Public Library. Costs for online services, equipment, searches per database, salaries, reference books, business reference subscriptions, periodicals, and labor are included. Unknown costs and time involved to answer…

Corporations employ data mining to analyze operations, find trends in recorded information, and look for new opportunities. Libraries are no different. Librarians manage large stores of data--about collections and usage, for example--and they also want to analyze this data to serve their users better. Analysts use data mining to query a data…

Examines online searching done for public libraries during October 1984 at The System Reference Service of the multitype North Suburban Library System. Highlights include total requests searched online, total public library requests searched online (by subject category), samples of successful and unsuccessful public library searches, databases…

Describes the growing number of dictionaries available to reference librarians, discusses factors that have led to the need for more dictionaries, and provides buying guidelines to help in selection decisions. Electronic versions of various dictionaries are described, and a sidebar examines the "American Heritage Dictionary" revisions.…

Discussion of stress in library reference departments focuses on stress caused by CD-ROM reference tools. Topics discussed include work overload; nonreference duties; patron attitudes and behavior; staff attitudes; the need for proper staff training; and the need for library administrators to be sensitive to reference staff needs. (LRW)

Examines "A Planning Process for Public Libraries," published by the Public Library Association in 1980, discussing the mission of the public library, survey research and data collection, library goals and objectives, planning strategies, budgeting, the political environment, and output measures. Twenty-six references are cited. (EJS)

This analysis of life style data on a random sample of 423 adults demonstrates the value of such data in identifying the needs and interests of a community, and suggests ways in which such information can be used in planning and promoting public library programs. Twelve references are listed. (JL)

Discusses the use of CD-ROMs in library processing and public services units. Topics discussed include local area networks, workstations, network security, search software, disk operating systems (DOS), computer viruses, CD-ROM selection and acquisition, licensing, and standards. A sidebar lists current CD-ROM products appropriate for reference…

Discusses library resources for genealogical research, including bibliographies of family histories, guides to genealogical resources, periodicals, indexes, CD-ROM products, electronic bulletin boards, and nonprofit services. An annotated list of 13 titles for a basic collection is included. (MES)

Discusses current technology for electronic publishing, including various options in desktop-based, television-based, and portable platforms, and describes the capabilities of CD-I (compact disk-interactive). Future directions for electronic publishing in the areas of networking, potential for creativity in producing multimedia versions of titles,…

Based on "Library Journal's" 1997 Public Library Budget Report, this article discusses the state of public libraries in terms of Internet-related costs, budgets, local, state and federal funding, and fundraising. Presents--in six tables segmented by population served--the financial situations of 84 randomly surveyed public libraries.…

Discussion of electronic information access in libraries focuses on five areas that impact quality and cost: (1) hardware, including networking, graphics, and full-text capabilities; (2) software; (3) access and utilization, including Internet and instruction and training; (4) licensing, including suggestions for publishers as well as librarians;…

Discussion of the information crisis focuses on possible new forms of library collections. Topics discussed include the rising quantity and costs of publications; improvements in access through new technologies; vendors' plans using electronic text; information flow; economics factors, including user fees; and the role of the commercial sector.…