First offered to public libraries in 2004, downloadable audiobooks have grown by leaps and bounds. According to the Audio Publishers Association, their sales today account for 21% of the spoken-word audio market. It hasn't been easy, however. WMA. DRM. MP3. AAC. File extensions small on letters but very big on consequences for librarians,…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

The current economic crisis has naturally reached into one's pocket and made many people anxious about their own finances. As consumers ride out these treacherous times, where can they go to find advice on managing and paying down their debt, protecting their investments, incomes, and retirement plans, and applying for mortgages in a tight credit…

This article reports that the Scopus Student Ambassador (SAm) program, funded by Elsevier, permitted the University of Connecticut (UConn) Libraries to hire graduate students to teach citation searching, using both Scopus and Web of Science, to other graduate students. The training does not cost the libraries anything, and it is free for graduate…

Social networking and other Web 2.0 technologies led the social whirl of the information industry. Publishers and librarians tried to keep their products and services relevant by mixing authoritative content with user involvement, but that was not enough. Enhancing interfaces, adding new forms of content, and making strategic acquisitions--all are…

The ability to search and receive results in more than one database through a single interface--or metasearch--is something many users want. Google Scholar--the search engine of specifically scholarly content--and library metasearch products like Ex Libris's MetaLib, Serials Solution's Central Search, WebFeat, and products based on MuseGlobal used…

A telephone reference service operated by the Library of Congress provides immediate service to congressmen with the help of automated information files. (PF)

Small solutions solve discrete, well-bounded problems and can be pieces of larger solutions. They can move things forward by mixing and matching available components in new and previously unimagined ways. A number of innovations, which at first glance are completely unrelated, can come together and create important synergics. This article…

Describes EasyNet, a gateway system to multiple online vendors. It allows occasional access without learning each system's commands or contracting with each vendor, with either the searcher selecting the database or letting the system select one. Costs are described and various special option plans for specific types of libraries are explained.…

One critical role of the catalog is to help librarians manage and track their inventory, whether it's books, videos, journals, microfilm reels, laptops, or even access to study rooms. The phrase, "if you can't track it, you don't own it," is quite real for the library that is trying to monitor thousands or millions of items. In the last decade,…

Libraries must increasingly accommodate bibliographic records encoded with a variety of standards and emerging standards, including Dublin Core, MODS, and VRA Core. The problem is that many libraries still rely solely on MARC and AACR2. The best-trained professionals to lead librarians through the metadata maze are catalogers. Catalogers…

Catalogers, catalog managers, and others in library technical services have become increasingly interested in, worried over, and excited about FRBR (the acronym for Functional Requirements of Bibliographic Records). Staff outside of the management of the library's bibliographic database may wonder what the fuss is about (FERBER? FURBUR?), assuming…

Discusses the portions of the World Wide Web that cannot be accessed via directories or search engines, explains why they can't be accessed, and offers suggestions for reference librarians to find these sites. Lists helpful resources and gives examples of invisible Web sites which are often databases. (LRW)

Issues having a possible impact on online search services in libraries are discussed including full text databases, front-end processors which translate user's input into the command language of an appropriate system, downloading to create personal files from commercial databases, and pricing. (EJS)

Discusses the 10 questions most frequently asked concerning the installation of public library online services. Equipment considerations (choice of equipment, maintenance arrangements, baud rate), choice of databases and vendors, budgets, fees, training, elimination of printed tools, and promotion of the service are covered. (EJS)