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Griffen, Agnes M.; Hall, John H. P. – Library Journal, 1972
The library profession must begin to develop some meaningful and usable measures or indicators of how well libraries serve the taxpayers. It is the thesis of this article, that we do not now have any parameters that will enable us to evaluate the effectiveness of library services. (7 references) (Author/NH)
Descriptors: Libraries, Library Planning, Library Services, Social Change
