Examines libraries' policies of keeping patron records private and confidential. Addresses the idea that libraries use their automated systems to retain and use patron data to develop and improve library services. Describes uses of patron data that can help libraries develop targeted services to users to better meet their information needs. (JMV)

Provides an overview of the basics of retrospective conversion and guidelines for the analysis of the collection, including its depth, age, and extent of foreign and nonprint materials. The use of accepted cataloging standards is advocated. (CLB)