Describes the collection development plan implemented by the Tulsa City-County Library system to support their perception of the role of the library as providing more than recreational reading. Topics discussed include raising staff consciousness, rejecting demand buying, evaluating the collection, streamlining acquisitions, and procedures for…

Various techniques for providing reader's advisory services in public libraries are discussed, including managing the reader's advisory interview, writing annotations for booklists, preparing topical and effective displays, genre cataloging, holding book talks and reviews, using library space effectively, and utilizing e-mail discussion groups to…

Describes three literacy organization and public library programs: Project LEARN (Cleveland, Ohio), which encourages higher-level beginning adult readers to want to read on their own; Greenville County (South Carolina) Library's Latchkey Kids Program; and policies on unattended and disruptive children developed by Iowa City and Cedar Rapids (Iowa)…

Describes programs at the Redwood City Public Library (California), winner of the Library of the Year Award from Gale Research Inc. and "Library Journal." Highlights include a newly renovated building; a mission statement that reflects the library's role; staff development; increases in circulation and reference; children's services; and…