This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

For years, patrons have been able to access library services from home and in the library building, but in the world of Google, Yahoo, YouTube, MySpace, and Facebook, library web sites and catalogs are too often not the first place people go to look for information. The innovative use of toolbars could change this. Toolbars have been popular for…

As public and academic librarians rely more heavily on electronic resources to satisfy patrons' information needs, seamless searching across print and electronic holdings gets more and more essential. Enter the integrated library system (ILS)-independent electronic resource management system (ERMS), which promises to integrate, search, and expose…

The holy grail for many research librarians is one-stop searching: seamless access to all the library's resources on a topic, regardless of the source. Miriam Blake, Library Without Walls Project Leader at Los Alamos National laboratory (LANL), is making this vision a reality. Blake is part of a growing cadre of experts: a techie who is becoming a…

Reviews trends in catalog and technical service departments in response to information needs of library patrons, administrations of catalog and technical services departments, and professional standards that no longer meet patron needs. Discusses patron search patterns; the role of catalogers; and results of sharing cataloging records, downsizing,…

This article provides realities in reaction to myths that have developed around online searching based on experience at Northbrook Public Library (Illinois). Discussion covers experience needed by online searcher, use of the multitude of databases, retrieval of relevant material, and cost. Two reference situations utilizing online searching…

Arguing that inadequacy of subject access in online catalogs lies with the database used as a foundation, this essay discusses the weaknesses of Library of Congress subject cataloging and MARC records, electronic card catalogs, enhancement of data, publisher warnings, Boolean search strategy inadequacies, and changes in the national standard. (EJS)

Discusses access to digital library collections and considers the users' needs and expectations, search strategies, cataloging as a collection or as individual items, improving accessibility for users with disabilities, and customizing access. Also provides a list of useful Web links. (LRW)

Exploring resources in order to determine their full potential in information-seeking is a necessary part of the ongoing education and training of information professionals. One should explore every resource available in order to make the best judgments when relevant queries are introduced. In this article, the author stresses that one key to…

Explains rationale behind proposed voluntary U.S. standard computerized library catalog called the "Uniform Catalog." Design goals (should mimic manual card catalog, offer simplicity of operation and low overhead, permit modular growth to more advanced catalog), sample search, and nine commands and functions used by "Uniform…

The dilemma is one that most public librarians know well. The interlibrary loan (ILL) service over the past seven years had increased by almost 72 percent--with no end to the upward spiral in sight. Borrowing had increased 23 percent, but lending to other libraries had seen the largest growth: 106 percent. ILL staffing hadn't increased and…

Presents results of a study on user needs, sources used, and search successes. Illustrates that despite increasing competition from other information sources available to the public--such as consumer media and the Internet--libraries are still a primary source of information and education for the American public. (AEF)

Discusses the portions of the World Wide Web that cannot be accessed via directories or search engines, explains why they can't be accessed, and offers suggestions for reference librarians to find these sites. Lists helpful resources and gives examples of invisible Web sites which are often databases. (LRW)

Describes a contract between the reference service of a library system in Illinois and a commercial supplier of information in Berkeley, California, to provide the answers to 200 reference questions for a flat rate of $6000. The contract, considered the first of its kind, successfully relieved a current reference overload. (RAA)