Bill Schickling has spent a good chunk of his professional life at what is now Polaris Library Systems, shaping both the older Galaxy system and the newer Polaris integrated library system (ILS). When he joined the company as a programmer in 1987, it was still part of Gaylord, known mostly for its furniture and supplies division. Schickling was…

As higher education confronts shortages in hungry times, will officials who previously viewed the library as a sacred cow think it's time for a barbecue? Don't light the charcoal yet. Interviews with chief academic officers and an online survey taken by over 130 leaders in academic affairs yield surprising results. It's no secret that academic…

Librarians, like patrons and researchers, are caught between traditional library service models and the promise of evolving information technologies. In recent years, professional conferences have strategically featured programs and presentations geared toward building a mobile agenda and adapting or adopting services to meet new demands of mobile…

This article identifies 13 cultural trends that libraries can turn into opportunites to reach patrons. These trends include: Twitter, online reputation management, value added content, mobile marketing, and emotional connection.

Reports on the book-buying trends and predilections of libraries at two-year colleges, four-year colleges, universities, and large research institutions. Four tables and figures show findings for purchasing power of academic libraries; areas academic librarians believe need more titles; most-bought book categories; and sources used to make…

Defines multicultural groups, discusses the evolution of multiculturalism, analyzes the "one-third myth," which says that America will be one-third minority by the year 2000, discusses statistical multicultural theories, and reviews laws and regulations that provide equality in jobs and education. Also examines multicultural trends in…