The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…

The health literacy movement has been socially constructed over time. Unlike the consumer health information movement, which developed with broad public support, the health literacy movement has been fashioned primarily from the top down, initiated by policy makers and imposed on targeted populations. Interest in the health literacy movement has…

Examines literacy as a discourse of power as it applies to linguistic minorities in this theoretical article. Literacy needs to be redefined for librarians to be able to provide people whose languages are not the dominant or official ones in society with appropriate literacy services. Contains 51 references. (Author/LRW)