The library literature addressing the role of bias in collection development emphasizes a philosophical approach. It is based on the notion that bias can be controlled by the conscious act of believing in certain values and adhering to a code of ethics. It largely ignores the psychological research on bias, which suggests that bias is a more…

The ability of academic libraries to produce timely and effective responses to various environmental changes constitutes a major challenge for them to enhance their survival rate and maintain growth in competitive environments. This article provides a conceptual model as an analytical tool for both improving current services as well as creating…