ERIC - Search Results

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Information Retrieval	2
Information Seeking	2
Use Studies	2
User Satisfaction…	2
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Ethnic Studies	1
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Source

Library Quarterly

Author

Childers, Thomas A.	1
Radford, Neil A.	1

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Journal Articles	2
Reports - Research	2

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California

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Failure in the Library--A Case Study.

Peer reviewed

Radford, Neil A. – Library Quarterly, 1983

Research conducted at Fisher Library, University of Sydney, which measured user failure to locate known items in catalog or on shelves, yielded overall failure rate of 35.9 percent (26.2 percent at catalog; 46.1 percent at shelf). User errors caused two-thirds of failures at catalog and more than half at shelf. Fifteen references are provided.…

Descriptors: College Libraries, Foreign Countries, Higher Education, Information Retrieval

Using Public Library Reference Collections and Staff.

Peer reviewed

Childers, Thomas A. – Library Quarterly, 1997

Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the…

Descriptors: Ethnic Studies, Information Retrieval, Information Seeking, Library Collections