A survey was conducted to investigate public library directors' use of the Federal-State Cooperative System for Public Library Data and the Public Library Data Service reports. This article highlights the uses directors made of statistics and the aspects of statistics that they found particularly useful. (Contains 51 references.) (Author/AEF)

The readers' advisory service was a product of social forces operating in the context of early twentieth century capitalism. The work of French regulation theorists provides a framework for analyzing these forces using the concepts of regime of accumulation and mode of regulation. Libraries were connected in a society-wide project, as opposed to…

Scholarship conducted in an increasingly online environment requires the services of a trusted third party in order to ensure that scholarly communication remains reliably accessible and applicable over the longer term. The library, by virtue of its most fundamental values and attributes, is probably better suited at this time than other…

Discusses the trade union library system in China that has fallen on hard times amid economic and social changes of the past 20 years. Focuses on a history of the trade union library movement; services provided by trade union libraries; problems faced by union libraries; and reform of trade union libraries. (AEF)

Explores issues related to the role of libraries in the diffusion of knowledge and offers a critique of proposals for a national information policy. Twenty-seven references are cited. (FM)

Examines current problems and future roles of libraries in facilitating the growth of knowledge, and discusses the regulative role of price mechanism, autonomy, and centralism, given the role of criticism and the problem-solving nature of research. Issues discussed are examined against national library and information services planning proposals.…

Reports the results of a study comparing the performance of commercial document suppliers with the performance of traditional interlibrary loan. The discussion covers comparisons of speed, cost, the effect of publication characteristics on speed and cost, and success rates, as well as implications of the findings for interlibrary loan services.…

Evaluation in Library and Information Services has traditionally focused on quantitative measures of input and output. This trend has been generally reflected in the emerging efforts relating to the evaluation of electronic information services (EIS). Less well developed are qualitative approaches to evaluation of EIS. Issues that feature high on…

Discusses the ways in which the commercial sector can support traditional library services and create innovative products and services to meet future information needs. Eight references are cited. (FM)

Within the U.S., information is a good in the "sphere" of basic welfare and security, and therefore (following Walzer's theory of justice), it should be distributed on the basis of the principle appropriate to the meaning of goods in that sphere-communal provision based on need and not on the basis of the distributive principle…

A brief review of measurements of reference/information service in libraries leads to the observation that few measures have dealt with the service product from the user's point of view. (9 references) (Author/NH)

Maintains that national information policy should be geared to the preservation and encouragement of trial-and-error evolutionary mechanisms that will stimulate innovation in library and information services. Seventeen references are cited. (FM)

Draws on theory from linguistics (particularly speech act theory), philosophy, and cognitive science to show how the ambiguous nature of "why" questions may lead to unproductive or even hostile responses in the reference interview. Suggests two main strategies for resolving this conflict, contextualization and the use of neutral…