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Morse, Philip M. – Library Quarterly, 1972
Mathematical models of library operations are presented which describe the amount of use made of resources by a user in a visit, the distribution of book circulation in a collection, the dependence of circulation on time, and the effect of multiple copies on user satisfaction. (9 references) (Author/NH)
Descriptors: Evaluation Methods, Library Circulation, Library Collections, Library Services

Childers, Thomas A. – Library Quarterly, 1997
Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the…
Descriptors: Ethnic Studies, Information Retrieval, Information Seeking, Library Collections