To better understand health information provision in the public library setting, two cooperative library systems that serve primarily rural populations in upstate New York were studied. The central library in one of those systems established a consumer health information center (CHIC) in 1999. In the other system, the central library does not have…

The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…

This article reports on a research study investigating the attitude of twelve- to fifteen-year-old residents of an Eastern Canadian regional municipality to the public library. Phase 1, a quantitative survey, analyzes overall satisfaction ratings and frequency of use of the public library. Phase 2 uses qualitative methodology (focus groups) to…

The purposes of the study were to explore the role of Canada's public libraries in developing the public's information literacy (IL) skills, to explore current IL training practices, and to explore the perspectives and IL experiences of individuals who visit public libraries to access the Internet. This article documents the second phase of a…

Storytime programs for young children are ritual events in the everyday life of the public library. This article analyzes data from two such programs to identify and analyze the work carried out by program leaders, their adult and child participants, and other social actors in other settings (e.g., library CEOs) in order to enable the program to…

Reviews attempts by Library of Congress in the 1940s to resolve the cataloging crisis that preceded changes in cataloging rules in the 1950s and 1960s. Recommendations of an unpublished report on reorganization, simplified cataloging, cooperative cataloging, personnel policy, and cost analysis changes are examined, and results of implementation…

Argues for a reevaluation of the old-maid stereotype that will allow professionals in the library and information science (LIS) field to embrace digital technology while remaining mindful of their distinctiveness and recognizing the stereotype as an important part of their collective identity and professional history. (Contains 55 references.)…

Discusses results of interviews at Canadian public libraries that were conducted to determine who users thought were responsible for collection development. Concludes that librarian's work is misunderstood because of its hidden nature and suggests implications for the image of librarians, recruitment, and staffing and funding of libraries.…

This study of public library employees' perceptions of library goals based on one case study reveals that staff hold generally conservative views of public library purpose and prefer goals that are print-based and directly related to reading. Most significant influences on perceptions are local practice and practical considerations. (24…

Describes the 1927 American Library Association's job classification and compensation plan, which attempted to identify job duties and minimum qualifications for the entire library profession. The development of the plan, problems with the research methodology used, and the relevance of the plan to current problems in librarianship are discussed.…

Identifies four basic categories of assistance contributing to improvement of West African library service, depending on whether outside resources (international agencies, bilateral assistance programs, individual institutions, philanthropic foundations) are directed toward personnel development, collection development, library construction, or…

Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…

Presents and discusses the results of two studies undertaken at the University of California at Berkeley to determine the relative ease of using computer output microform (COM) library catalogs in rollfilm or fiche format for library users and library personnel. Two data tables and 11 references are included. (JL)

Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the…

Tests hierarchical regression model--library employee's salary is a function of library size, public sector collective bargaining strength, library's ability to pay, cost of living in area, presence of any union and union representing librarians in library--on three salary levels (department head, beginning librarian, clerical worker). (29…