Amid growing isolationism after World War I, the American Library Association transferred its wartime programs to train librarians in Europe and promote the American model of public libraries. Working in collaboration with American philanthropists and members of the French library community, ALA established a permanent library school in Paris that…

In a comparative field study of ten libraries, we show how technological advances in electronic and digital resources have led to an onslaught of technology questions at the reference desk while prompting new and challenging work away from the desk. Libraries in our sample varied in their approaches to dealing with technological change, with…

This essay challenges traditional assumptions about the small-town American public library and the roles it has played in its community. Conventional thinking and professional rhetoric grounded on a "user in the life of the library" perspective identifies the public library as a neutral agency "essential to democracy" that…

Presented as the keynote address at the Library Research Seminar, University of Maryland, October 7, 2010, this essay identifies and explores three agendas ever appropriate for study, the pursuits of which are especially needed now. They are as follows: to (1) explore the historical dimension of library topics, (2) revive study of the institution…

Jane Maud Campbell's career demonstrated her commitment and passion for library services with immigrants and minorities as one of the first advocates for multiculturalism in librarianship. She began her career working in the Newark Public Library and soon was employed as the librarian of the Passaic Public Library. She was the first woman employed…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…

Women who promoted library services to children in the United States in the late nineteenth century introduced the systematic use of survey research on library practice to the field of professional librarianship. They created a series of qualitative survey-based reports, the "Reading of the Young" reports, which were presented at ALA conferences…

Relates the experiences of three public librarians in Alabama during the Civil Rights movement who challenged the resistance to integration. Discusses conflicts between professional and regional values; local racial customs; the ethics of librarianship; and the roles of the American Library Association and the Alabama Library Association.…