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Peer reviewed Peer reviewed
Goldhor, Herbert – Library Quarterly, 1981
Reports on a study in the public libraries of Champaign and Urbana, Illinois, to determine whether public library circulation of a sample of books will be greater for those volumes displayed in a prime location than for those in their regular places on the shelves. (FM)
Descriptors: Bibliographies, Books, Library Circulation, Library Surveys
Peer reviewed Peer reviewed
Radford, Neil A. – Library Quarterly, 1983
Research conducted at Fisher Library, University of Sydney, which measured user failure to locate known items in catalog or on shelves, yielded overall failure rate of 35.9 percent (26.2 percent at catalog; 46.1 percent at shelf). User errors caused two-thirds of failures at catalog and more than half at shelf. Fifteen references are provided.…
Descriptors: College Libraries, Foreign Countries, Higher Education, Information Retrieval
Peer reviewed Peer reviewed
D'Elia, George; Walsh, Sandra – Library Quarterly, 1983
Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources…
Descriptors: Correlation, Evaluation Criteria, Library Services, Library Surveys