This essay served as the basis for the opening keynote speech during the Library Assessment Conference in Baltimore in 2010. It set the stage by tracing the demands for accountability in the beginning of the century and outlining progress made. It provided important background and context for the following four keynote papers delivered by Megan…

The Association of Research Libraries' (ARL) E-Metrics Project is an ongoing effort to develop new measures that describe and measure networked electronic resources and also to underscore the need for measuring the value of such resources. This article presents results from an ongoing iterative qualitative study with the following goals: (a) to…