This article reviews personnel administration techniques that have been used to establish work-load parameters, but offer no aid in subject deployment. A model which identifies elements that must be included in a consideration of work-load measurement and subject allocation for library collection development tasks is presented. Thirty-four…

Northwestern University Library's 10 1/2 years of experience with computer support for technical services is used to provide a long-term view in this analysis of the impact of automation on staffing. Technical services staff allocations and reductions, the resulting improvements in services, and the savings in salaries are discussed. (Author/EM)