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DeBrower, Amy M.; Jones, DeAnna T. – Library Software Review, 1991
Describes a project at the library of the Applied Physics Laboratory (APL) at Johns Hopkins University that developed an expert system to conserve professional staff time and reduce processing costs by allowing gifts, or donations, to be processed by support staff. Decision-making factors are explained, and performance statistics are discussed.…
Descriptors: College Libraries, Computer System Design, Cost Effectiveness, Decision Making