Describes expert systems and discusses their use in libraries. Highlights include parts of an expert system; expert system shells; an example of how to build an expert system; a bibliography of 34 sources of information on expert systems in libraries; and a list of 10 expert system shells used in libraries. (Contains five references.) (LRW)

Six brief papers on expert systems for libraries cover (1) a knowledge-based approach to database design; (2) getting started in expert systems; (3) using public domain software to develop a business reference system; (4) a music cataloging inquiry system; (5) linguistic analysis of reference transactions; and (6) a model of a reference librarian.…

Discusses the current status and potential for automated library reference services in the areas of community information systems, online catalogs, remote online reference services, and telephone reference services. Several models of the reference procedure which might be used in developing expert systems are examined. (19 references) (CLB)

Provides an interim report on a project whose goal is to provide subject access to the knowledge of mankind at least as well as the skilled reference librarian. Classification and concept formation are discussed in terms of four modules: diagnostics of information-seeking behavior, network interface, subject access, and graphic interface. (EM)

Describes a project at the library of the Applied Physics Laboratory (APL) at Johns Hopkins University that developed an expert system to conserve professional staff time and reduce processing costs by allowing gifts, or donations, to be processed by support staff. Decision-making factors are explained, and performance statistics are discussed.…