Explores the role of the librarian and of the service perspective in the digital library environment. The focus of the article is limited to the topic of librarian/user collaboration when the user is in a remote location, including video-based reference services and the use of electronic mail. (Author/LRW)

Describes a system called CINDI (Concordia INdexing and DIscovery System) for cataloging and searching documents in a distributed virtual library. The document author registers metadata in the form of a semantic header that contains information on syntactic and semantic content, and an expert system fills the semantic header according to accepted…

The Perseus Digital Library (PDL), under continuous development since 1987, is one of the primary digital resources for the humanities. A summary of the PDL genesis and current status is given and the multifaceted and longitudinal evaluation effort is described. A brief synthesis of results is provided and reflections on the evaluation along with…

Discusses the stages of transformation that occurred in AT&T's information services and how end-users participated in the process. Topics include moving from traditional to electronic services; users' needs and expectations; library staff; vendor partnerships for outsourced services; and evaluating service quality. (Author/LRW)

Proposes a new transitional budget model to help make libraries adept at and comfortable with change during the transition to an increasingly electronic knowledge environment, emphasizing staff education and training, new service opportunities, user responsiveness, teamwork, fiscal empowerment, and more effective management systems. (Contains nine…

Discussion of special collections materials focuses on independent research libraries. Topics include how collection development differs; who they serve; access to the collections, including digital access; and future challenges, especially the need for increased financial support, changes in scholarly communication, and the need for increased…

Discussion of the impact of distance education on academic libraries focuses on marketing aspects. Topics include the rapid expansion of educational computing; the maturing of higher education; the World Wide Web as competitor to academic libraries; business purposes of academic libraries; distance education strategies; servicing market segments;…

Describes changes in services of the United Technologies Corporation Information Network from a traditional library system to a virtual system of World Wide Web sites, a document-delivery unit, telephone and e-mail reference, and desktop technical support to provide remote access. Staff time, security, and licensing issues are addressed.…

Discusses the role of the academic library in training undergraduate students in research methods. Highlights include changes resulting from the electronic dissemination of information; the tradition of apprenticeship, journeymen, and master; information and knowledge; electronic scholarship; layers of learning in research in an electronic…

Explains the planning process in designing effective library facilities and discusses library building requirements that result from electronic information technologies. Highlights include historical structures; Americans with Disabilities Act; resource allocation; electrical power; interior spaces; lighting; design development; the roles of…

Outlines progress initiated by the University of South Africa (Unisa) library to develop online support to distance-education users. Topics include a library skills training program delivered via the World Wide Web; research information skills; Internet course development; current awareness service; the library's home page; electronic libraries;…

Presents budgeting requirements that are needed to meet the electronic library needs in small- and medium-sized academic libraries based on library automation activities at Southern Methodist University (Texas) and a review of the literature. Highlights include cooperative ventures; fund raising; personnel needs; benefits of automation; strategic…