Discusses results of a questionnaire that was distributed to local union officials to determine their information needs and how they go about satisfying those needs. Highlights include union roles; information sources; effects of training on sources used; comparisons to previous research; suggestions for further research; and a copy of the survey…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)

This description of the development of a program for academically deficient students at Miami-Dade Community College highlights the leadership role of the college library in its planning, design, and implementation. The project proposal, a profile of the college, a discussion of student characteristics, and handouts describing the service are…