Analyzes demographic and socioeconomic trends of rural areas and discusses the role of public libraries in providing access to the information highway via telecommunications. Topics include the importance of access to information for successful economic development, agricultural dependency, poverty, retirement destination areas, and proximity to…

Considers the impact of services public libraries provide to union members, particularly access to computers, based on experiences with the SEIU (Service Employees International Union). Topics include training; resources for families; education; and Locals Online, a program that provides training and Web content to SEIU local unions. (LRW)

Eight articles address topics related to library services to teenagers: (1) power inside and outside the library; (2) information needs and interests; (3) barriers to information access; (4) the ACCESS PENNSYLVANIA program; (5) information skills curriculum; (6) values education through libraries; (7) ethnic literacy; and (8) planning public…

Discusses the experiences of four librarians who adopted marketing strategies to improve their practice and their institution's services, and examines the role of marketing in today's information society. (AEF)

Discusses issues of quality in public libraries in light of changes in services resulting from social and economic changes. Highlights include quality strategies, the customer service revolution, anticipating new markets, defining library values and missions, information technology, training staff for the future, funding, partnerships, and…

Discussion of ethics in libraries focuses on health sciences libraries. Highlights include distinguishing features of reference services in health sciences libraries, including the technical nature of the literature and pressures and time constraints on health care personnel; quality of service; access to information; confidentiality; intellectual…